Discount Furniture Warehouse is different from the other online merchants. We are furniture people. While many online merchants never see or touch your furniture, we do more for you. Our process is much more thorough. The #1 cause of furniture returns is damage during the shipping process. We have developed a process that greatly reduces any chances of damage during shipping.
Step 1: We pick up our furniture directly from local manufacturers and bring back to our warehouse. By bringing the furniture back to our location, we are able to have our professionals proceed with Steps 2 and 3. Many online merchants ship directly from the manufacturer to your location without inspecting and properly packaging your purchase.
Step 2: We thoroughly inspect your furniture. Checking that all parts are included and looking for any scratches, nicks or blemishes.
Step 3: We then palletize the products. We know from experience that palletizing your furniture greatly decreases any chance of damage during the shipping process.
Step 4: We then ship using only shipping companies that specialize in furniture transportation and furniture Assembly. If you request “White Glove” delivery service, our professionals will bring the furniture into your home and assemble the pieces in your desired location with care.
Our process has proven to greatly reduce any chance of damage to your furniture. During this entire process you will be receiving tracking information from our Customer Service team. We are also available 7 days a week for you to call and get any information you need.
Whether it’s Beds, Nightstands, Dressers, Entertainment Centers, Computer Desks, Coffee Tables, Bedroom Sets, Bedding, Armoires, Accent Tables, Mirrors, Room Décor, Sofas, Tables, TV Stands or Bookshelves you will get our 4 Step process and sterling Customer Service.